Phil Castillo is the VP of Sales for CommScope, where he oversees the Americas region. With a background in networking and technology sales, Phil has held leadership roles at companies like Cisco, Avaya, and HP. He is known for his ability to develop top talent and drive results in challenging situations. In this episode of Tech Sales Insights, Phil shares his insights on the importance of being effective as a sales leader. He emphasizes that being right is overrated and that it's more important to focus on being effective in order to achieve success. Phil discusses the role of intent and genuine understanding in building strong customer relationships, as well as the value of quick and concise follow-ups. He also highlights the importance of embracing authenticity and avoiding blame in order to foster trust and ownership within a team. KEY TAKEAWAYS Being effective is more important than being right as a sales leader. Genuine intent and understanding are key to building strong customer relationships. Quick and concise follow-ups are crucial for maintaining momentum and trust. Embracing authenticity and avoiding blame fosters trust and ownership within a team. QUOTES "Being right is overrated. People will remember how you made them feel, not whether you were smart." - Phil Castillo "Divorce yourself from the outcome and focus on understanding and learning in every interaction." - Phil Castillo Find out more about Phil Castillo through the links below: Greg Casale: https://www.linkedin.com/in/phcastillo/ This episode of Tech Sales Insights is brought to you by: Sales Community: https://www.salescommunity.com/ Sandler: https://www.sandler.com/