In this episode of Tech Sales Insights, Vinay Nachani, VP Worldwide Software Sales at Cisco, joins Randy to discuss software sales success, enterprise agreements, and sales transformation. Vinay shares his journey from an engineering background to a pivotal sales leadership role, highlighting the importance of customer trust, strategic partnerships, and the evolution of Cisco's software offerings. The conversation covers effective sales enablement, leveraging customer renewals for growth, and the significance of meditation and personal grounding in navigating a high-stakes career. Vinay also acknowledges the invaluable support of mentors and the diverse talent within his teams. KEY TAKEAWAYS Building Trust: Learn how engineers and sales executives can leverage trust to drive customer satisfaction and sales success. Software Transformation: Insights into Cisco's journey from a hardware-driven to a software-driven company, and the pivotal role played by Vinay in this transformation. Customer Engagement: The importance of customer-centric sales approaches and the impact of SEs (Sales Engineers) as trusted advisors. Innovative Sales Models: Explore Cisco's unique enterprise agreements (EAs) model, offering insights into price protection, overconsumption policies, and customer value. QUOTES "Customers fundamentally buy from people they like and trust." "Our focus is on simplifying the customer journey and delivering value." "In software sales, understanding customer needs is as crucial as technical excellence." Find out more about Vinay Nichani through the links below: https://www.linkedin.com/in/vnichani/ This episode is sponsored by Sandler. Sandler is a world leader in innovative sales, leadership, and management training. For more than 50 years, Sandler has taught its distinctive, non-traditional selling system and highly effective sales training methodology, which has helped salespeople and sales managers take charge of the process.