From coast to coast, with a heart in the heartland. Join Ted Kelly and special guest, Erin Roberts, The Heartland Director of Operations, as she shares her hospitality journey, love for her city, and insights on navigating the industry's challenges. It's a conversation filled with passion, resilience, and a touch of Midwestern charm. Tune in to Ted's Hospitality Minute today: https://youtu.be/jYfknGw7Ze0 #HospitalityHeartland #LeadershipLessons #DesMoinesPride #UrbanHospitality #TedsHospitalityMinute 0:00 – Preview of episode 0:17 – Introduction of guest Erin Roberts 1:10 – Personal and entrepreneurial background 2:42 – Life in Iowa and business 6:08 – Challenges and effects of COVID 8:06 – The Recover It App 9:06 – Labor shortages 12:24 – Upcoming events in Iowa 14:15 – Closing The Recoverit App: Click the Link: https://www.recoverit.app/ USE PROMO CODE 2023IMSL1 🔗LinkedIn: http://linkedin.com/in/ted-kelly1/ 📘Facebook: http://facebook.com/Ted-Kelly-103823931323304 💻Website: http://Interservsolutions.com 🎧 Podcast: https://open.spotify.com/show/2pmh4bSyQmaoc1HQyd13Yb As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake and the power of your word. #Hospitality #Hotels #Podcast