Ever noticed how some businesses just seem to click? Their staff are happy, customers are raving, and the profits are rolling in. Others? It's chaos. Staff turnover is through the roof, customers are complaining, and the owner's tearing their hair out. What's the difference? It all comes down to how you manage your people. In this episode, I'm breaking down the biggest mistakes I see business owners make when it comes to staff, and how to actually fix them. We'll talk about setting clear expectations, dealing with difficult situations, and creating a culture where people actually want to work for you. Whether you've got a team of 100 or you're a fresh solopreneur, this one's for you. Hosted on Acast. See acast.com/privacy for more information.