We’re tackling a topic that’s near and dear to our hearts — how to avoid host burnout and take back your time. We’re joined by Rich Sippos, the Head of Sales at Extenteam, the industry’s first staffing-as-a-service company, offering a unique labor subscription model that extends local teams with professional global talent. Extenteam has an exciting new product, Tailwind, which features 24/7 guest communication for hosts.
Tailwind is a game-changer because it helps you provide an excellent customer experience — without needing to be constantly glued to your phone. Rich explains how Tailwind operates, how it supports hosts, and its affordable pricing structure. We also talk about tips for hiring a reliable team, solving pain points for hosts, and the secrets to preventing host burnout so you can optimize both your business and personal life.
(00:00:00) Introductions
(00:01:28) #STRShareSunday: @hotelstellas
(00:07:20) Rich’s Hospitality Journey
(00:13:00) What Extenteam Does For Hosts
(00:16:59) Building A Team You Can Rely On
(00:21:28) Solving Pain Points In Hiring
(00:32:34) Preventing Host Burnout
(00:35:30) Are There Language Barriers With Tailwind?
(00:42:05) Hiring A Dedicated Team Member With Extenteam
(00:47:17) The Secret To Hiring Great Cleaners
Resources:
• Click here for full show notes
• Try Tailwind: extenteam.com/thanksforvisiting_tailwindpromotion
• Connect with Rich:
[email protected]
• #STRShareSunday: @hotelstellas
• Submit your property for our next #STRShareSunday at strshare.com
• Video: 5 Tips To Overcoming Hosting Burnout
• Airbnb Essentials Checklist: hostchecklist.com
Thanks for Visiting is produced by Crate Media.
Mentioned in this episode:
Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!
Hostfully | Go to https://www.hostfully.com/influencers/thanks-for-visiting/ and use TFV100 to get $100 off your subscription.