Have you ever put-off or botched a tricky conversation? It can make the problem worse, can't it?! This episode gives you three practical tools to lean into those tricky conversations with confidence and courage. 1. ATTACK THE PROBLEM NOT THE PERSON I share the 3 words to avoid. 2. PHYSICAL STATE FIRST What you can do to bring your emotions under control. 3. PREPARE AND PRACTISE How to prepare for the unknown. Connect with me on instagram  @sallyprosservoice @thatvoicepodcast 🧲 USD$47 COURSE - THE MAGNETIC VOICE FORMULA 📖 FREE EBOOK - What to Say When You Don't Know What to Say 📣 FREE AUDIO TRACKS - Pep Talks in Your Pocket 💙 JOIN SOUL SPEAKERS - Everything you need to speak from the heart with confidence so you can make your message heard!