Acas workplace adviser Rich Jones shares his insights for employers, managers and returning workers on how we can return well. We explore: the major issues, the best way to raise concerns, why listening and taking action matters, what role employers, managers and workers can each play and what to do if your plans need to change. Useful links: Acas guidance: https://www.acas.org.uk/working-safely-coronavirus/returning-to-the-workplace UK Government guidance: https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19 HSE guidance: https://www.hse.gov.uk/coronavirus/working-safely/index.htm If you are concerned about a workplace, contact the Health and Safety Executive, or your local authority. You can report your concern anonymously to HSE: https://hsegov.microsoftcrmportals.com/workingsafelyenquiries/ or call 0300 790 6787 (Monday to Friday, 8:30am to 5pm) Acas tailored support for your workplace: https://www.acas.org.uk/tailored-support-for-your-workplace Transcript Sarah Guthrie 0:00  Welcome to the Acast Podcast. I'm Sarah Guthrie part of the communications team here at Acast. And today I'm joined by Rich Jones, who is one of our workplace advisors based in Leeds. Well, thanks for joining me today Rich. Today we're talking about returning to work, which is obviously a huge issue, and one that no one has really had to deal with in a pandemic in this country before at least in most people's living memories. So I wondered if you could start off by giving an insight into what you think the major concerns are for employers and employees.   Rich Jones 0:32  Yeah, I mean, I think you've you've prefaced it nicely there. I don't think we can underestimate just what strange circumstances we're in at the moment. We really don't know how it's affecting other people because it seems to be massive impacts across the board but in very different ways. And, and I know this from because my role brings me into contact with lots of employers, lots of trade unions, and various other organisations and I've talked these things through and there's absolutely no one size fits all, in terms of what's going off here. I think the other thing is we've got to remember some people have been working throughout this. And so there are massive issues of equality, in terms of some people are working, not just working but working longer hours working harder working in harder environments, and others, for whatever reason found themselves either working from home and potentially the job has become slightly easier or maybe furloughed, in which case some people are are probably struggling financially as a result of that. Others may actually quite likely the break. So there's huge differences which themselves might cause some tension as people start to go back into what's being called the new normal and people start going back to work. The evidence suggests from talking to these different bodies that a lot of staff have shown a lot of goodwill to get us this far. Without that goodwill, we'd be in a far worse place. But the message coming through loud and clear from those staff and from the bodies that represent them, is that they don't want this to just go back to what it used to be like, you know, there's been lots of good things that have come out of this crisis, and the goodwill and the relationships that have been built and some of the new systems and processes that have been put in place, there may well be a role for those moving forwards. And we don't want a knee jerk reaction to just go back to how things used to be. But but at the same time, businesses have got it really difficult because they've got to balance the needs of individuals against their survival and the need to move forward. So that's going to be the sort of difficulty we face in trying to balance the needs of individuals and the needs of businesses to survive and prospe