Juggling childcare or looking after others alongside working from home, without burning out, is a real struggle. Mental health expert Abigail Hirshman unpacks what employers, managers and carers themselves can and should do to build and support carers' wellbeing during coronavirus.  Plus: what happens if we ignore this, the common mistakes employers make and how to broach the topic when you think your manager might not listen to you. Episode links: Mental health resources: www.acas.org.uk/mental-health-resources Coronavirus and mental health guidance: www.acas.org.uk/coronavirus-mental-health Homeworking: www.acas.org.uk/working-from-home Rights at work: www.acas.org.uk/rightsatwork You can also ring our helpline on 0300 123 1100. Transcript Sarah Guthrie 0:00   Welcome to the Acas Podcast. I'm Sarah Guthrie, part of the communications team here at Acas. And today I'm joined by Abigail Hirshman, who is Head of Workplace Wellbeing and Mental Health at Acas. Thanks for joining me today.  Abigail Hirshman 0:13   Pleasure always to speak to you Sarah. Sarah Guthrie 0:15   So today we're focusing on mental health, particularly how we can support the mental health of people who are juggling caring responsibilities, and work, so, looking after children or other relatives during this period of lockdown. We've learned recently that schools are not opening fully until September. So I wondered if you could start off by saying what are the main challenges in relation to well being for people who are juggling, childcare and other caring responsibilities while working? Abigail Hirshman 0:47   Yeah, yes, absolutely. So that is quite a big question, though, isn't it really because I think even just hearing that message a couple of weeks ago about the fact that schools aren't opening as parents had anticipated, will have had an impact on people, would have made them think, "Oh my lord!" you know, some that expected maybe a bit of relief for a period of time, there is now a longer stretch. So it's really about how workplaces can think about how can they continue to support the employees to work, knowing that they can be continually caring for children. So the wellbeing impacts of this is not static, it will have gone up and down over the period. And it may have been at the beginning that people may have thought, "Well, actually, this is quite nice. I'm getting to spend some more time at home with my children." But as I said, as this has gone on, I think there have been further challenges for people. And, but I suppose what I was thinking about when we decided we were going to talk about this was whether it's worth just rewinding a little bit. And so if we think say back to maybe February, okay, so February of this year, so think maybe your care of two small children, and they go to school or nursery, and then someone says to you, "For the next six months, we need you to do your job from home." And you may think great "No, no more commuting, no more business suits, no more high heels. That's fantastic." But then at the same time, your manager or your employer says to you, "Well, actually, all schools and nurseries are going to close as well. So you can have to look after your small children whilst you work." And that's essentially what happened to people that this information was given to them. It wasn't the employers fault or the managers fault. But this information was suddenly given to a whole group of people in the workplace, that very quickly, they had to suddenly understand that basically, the world of work and the world of parenting became entirely combined. So I think what people had to do was to adapt really, really quickly. And I think from a positive perspective, we can say that employers have really benefited from a workforce it's met that challenge, you know, and continue to adapt. But as I said, there are going to