The business of mental wellbeing - with Fujitsu
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Does investing in mental wellbeing really bring business benefits? We’re joined by Sarah-Jane Littleford, Head of Responsible Business at Fujitsu Global Delivery in the second of three episodes featuring stories from employers working to improve mental health at work. Sarah-Jane shares:  How it makes business sense for Fujitsu to invest in the mental wellbeing of their people. How Fujitsu’s approach to wellbeing has shifted during the pandemicHer insights on what’s made the biggest difference Episode resources:  For more information on supporting mental health during coronavirus, visit: www.acas.org.uk/mental-health-resources  For in depth analysis, in our latest policy paper, Adrian Wakeling explores the impact that COVID-19 is having on how workplaces support mental health.   To contact an Acas adviser for specialist support, get in touch Transcript Sarah Guthrie Welcome to the Acas Podcast. My name is Sarah Guthrie. We are the workplace experts and our aim is to make working life better for everyone in Britain. This episode is the second in a series of three looking at practical examples of how employers have supported mental health and well being at work. In the first episode, we heard from Martin Short at the Ministry of Defense, and this episode, I'm delighted to be joined by Sarah-Jane Littleford, who is head of responsible business at Fujitsu global delivery. So thanks so much for joining us today, Sarah-Jane. Sarah-Jane Littleford Happy to be here. Thank you. Sarah   So we're going to be talking in this episode about why Fujitsu thinks it's worth investing in staff well being, what the benefits have been, how you do it, how Fujitsu does it, and what other workplaces can learn from this. But Sarah-Jane, I wonder if you could start off by just telling us what your role is at Fujitsu Global Delivery. Sarah-Jane   Yeah, so as you said, I'm head of responsible business for a region of Fujitsu that we call global delivery. So global delivery is, as it suggest, a global part of our business. It covers eight countries, right across the world, from Costa Rica in the West, all the way to Philippines and the east. And it's the part of our business where we deliver services to our customers, we do provide multilingual 24, seven service desks. But beyond that, we also provide a lot of technical services, like remote infrastructure, management, r&d, all the technical stuff that goes on behind the scenes that makes a business function. There's about 15,000 people. My role as head of responsible business basically means that I work with all of the countries and local teams to set strategy for corporate social responsibility. Sarah   How did you personally get into well being and thinking about that as a topic? Sarah-Jane   Fundamentally, it was because it was handed to me in my role of responsible business. And that was my first introduction to wellness in a corporate context. For me, personally, it's always been a huge part of my life. And mental health was increasingly important, as I grew older, primarily because I did a PhD. And for anyone listening who has gone through that process, it's an incredibly humbling time. It's a mammoth project that you're delivering on your own, under your own steam, completely dreamed up by yourself. So it's an incredibly stressful time, at least, it was for me. So I learned a lot about mental health personally, during that time. And then I was able to bring that self knowledge, at least, to my role at Fujitsu. And I've been learning so much from my colleagues and from experts, including at Acas over the past few years. Sarah   So before we get into the how of supporting mental health and wellbeing, I'm wondering, what have been the benefits of Fujitsu investing in this? Sarah-Jane   I think it is fundamentally clear that mental wellness is a strategic enabler for busine
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