For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. David also introduces the concept of emotional resilience and the power of the “pause.” Main Takeaways: Emotional intelligence of the self Emotional intelligence of the leader Emotional resilience of the team Optimism is not really what you think it is Check out full show notes by clicking “Episode Website” below. You can connect with me on LinkedIn (Gregory (Greg) Rice), Twitter(@gregjrice), Instagram(@gregjrice), and Facebook(gregoryrice). Join Facebook group The Communication Nation and learn from others in the community. Feel free to email me at [email protected], I’d love to hear from you! Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation. LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.