In this episode, Akshay Anand talks to AXELOS’ Tom Young, James Lord, and Rachida Chekaf about their involvement in creating products (such as ITIL 4, PRINCE2 and others), the approach to completing their work, and the challenges they face. We also hear from Chikako Mogami (Country Manager of Quint Wellington Redwood – Japan) in our regular shout-out segment.