Description
In this episode, Akshay is joined by John Custy (HDI), David Wright (Service Desk Institute) and Rosemary Gurney (itSMF International) to talk about the benefits of joining a local, national or even an international ITSM industry network.
This week’s “shout-out” goes to Elina Pirjanti (Twitter @elt5u). Elina is well known not just for her day-job as a customer success advisor in the service management space, but also for her efforts in supporting and speaking at itSMF chapter events around the world.
This week, AXELOS' Allan Thomson and Consultant Richard Rose continue their conversation about key roles for programme management within MSP 5th edition. This time, the focus is on the relationship between Senior Responsible Owner and the Business Change Manager.
Published 10/15/21
In this episode, AXELOS' Akshay Anand is reinterpreting the Latin watchmen quote “Quis custodiet ipsos custodes?” and asks, who manages the managers? In modern business this is the field of governance, which to many practitioners is a necessary organizational component, while to others is the...
Published 10/06/21