This week, Akshay invited back guests from earlier ‘creative professionals’ episodes to reflect on the topic of creativity. Akshay and his guests Simone Jo Moore (Organizational Coach and ITIL 4 author), Sanjeev NC (Product Manager, SuperOps.ai) and Rob England (Management Consultant and Trainer) discuss why creativity is discouraged in the workplace and why this is almost always a bad thing. This week’s “shout-out” goes to Stephen Mann, who is the principal analyst and content director at itsm.tools, one of the best ITSM blogs. Simone Jo Moore: Twitter @simonejomoore Sanjeev NC: Twitter @yenceesanjeev Rob England: Twitter @rob_england Stephen Mann: Twitter @stephenmann