In this episode of The Barbershop, Shantanu sits down with the legendary hotelier and entrepreneur Kapil Chopra. Kapil was Former President of The Oberoi Hotels and founder of EazyDiner and The Postcard Hotels, and in this episode, he breaks down the intricacies of the hospitality industry in India, offering deep insights into running a successful service business. Tune in to learn about the challenges, opportunities, and key strategies in hospitality from one of the industry's leading experts.