The July 9th Rogers telecommunications outage left millions of people and businesses without cell phone or internet service, which in some cases lasted for days. In a world dependent on its digital telecommunications network – how do you prepare for the worst? Erika meets with Softchoice’s Vice President of Business Technologies, Al Lakhani, to discuss the impact of the July 9th Rogers service outage, and what digital leaders can do to be more resilient and better prepared for worst-case scenarios.  Featuring: Al Lakhani – Vice President of Business Technologies at Softchoice  The Catalyst by Softchoice is the podcast shining a light on the human side of IT leaders and reframing our relationship with technology.