In this episode we discuss opportunities for organisations to ‘redefine success in business’, through being responsive to environmental and social innovation drivers. Jonathan and Phil are joined by guest Adam Fletcher from the British Heart Foundation. In this season of The Change Management Podcast we explore the concept of Design Thinking, with hosts Professor Jonathan Deacon and Phil Harfield. To find out more about this podcast and our business services at the University of South Wales visit southwales.ac.uk/business.