How can you foolproof your implementation of a new product, technology or process? Learn the important first step to set yourself up for change success. Surface resistance to change and identify the change capability of your team. The simple steps to do this work are outlined in this episode! Topics discussed in this episode: ​ ​ What is the best way to learn your organizational change capability? How does your past experience inform your future endeavors? What you need to conduct a change aud