In this episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gül engages with Mr. Derrick Chan, a prominent figure in healthcare leadership across Asia. They discuss the evolution of patient experience, the importance of empathy in healthcare, and innovative practices that enhance patient care. Derrick shares insights from his extensive career, highlighting the need for a patient-centric approach and the role of technology in transforming healthcare delivery. The conversation als...