How Customer Experience Drives Organisation Growth
Listen now
Description
In this episode of The Chord, John Fitzgerald talks to Caroline Cooney-Hurell, Customer Experience Strategist at Explora Journeys about how her leadership skills and ability to motivate and empower those around her helped fast-track her career. Caroline is a senior executive with a proven track record in leading customer service operations for multinational companies. Hope […]
More Episodes
In this week’s episode of The Chord, we delve into the concept of imposter syndrome and strategies to overcome it with Dr. Tara Halliday, PhD, an imposter syndrome specialist, bestselling author, and high-performance coach. Tara shares insights from her unique career path, which spans a PhD in...
Published 11/06/24
Published 11/06/24
In this episode of The Chord, John explores the evolving role of AI in emotional intelligence with Marie Toft, CEO and Co-founder of Emotionise. Marie shares insights from her diverse career, including her background as a senior TV producer with RTE, BBC, and SBS Australia, to her venture into...
Published 09/25/24