Scaling Empathy in a Global Fast Paced Organisation - Listen - The

Scaling Empathy in a Global Fast Paced Organisation

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Description

In this episode, we engage with Emer McGinley, Worldwide Customer Service Director of Global Programs and Global Outsourcing at Amazon. Emer, with her 20 years of experience in leading award-winning customer service operations, shares her thoughts on leadership, the Amazon work culture, and the importance of empathy. We start our conversation by delving into Emer’s […]

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