Shane talks to the leader of one of the fastest growing cold chain businesses in the UK. Nikki Redhead took over the Keep It Cool business in 2014 after a successful career in cold chain logistics. Striking out on her own she has brought passion for customer service to establishing this refrigerated courier business. For a business that is all about filling in the gaps and stepping in at the last minute, it takes a certain kind of energy and commitment that Nikki delivers in spades.  In this conversation she brings her thoughtful and unique perspectives to the challenges and opportunities ahead for UK cold chain.  To contact Keep It Cool  website: www.keepitcool.co.uk  email: [email protected]  call: 01274 271451