Innovation can stem from any member of your organization, and accessible insights can expedite your team's journey toward it. The democratization of insights leads to the integration of customer needs into all decision-making levels, paving the way for groundbreaking innovation. In today’s episode, Shivani Shah, National Category and Shopper Insights Senior Manager at Church & Dwight Co., Inc. discusses overcoming the obstacles of insights democratization and how it can contribute to elevating the insights function. Join us as we discuss:The importance of scalability in the democratization of insights process How to agnostically approach consumer research to avoid falling into confirmation bias. Key skills and capabilities from insights professionals in the light of the tech revolution