Description
Are you a contractor struggling with a lack of systems or standard operating procedures (SOPs) in your business? The issue might not be just about having systems in place. Tom talks with Liz Chism — an expert who helps contractors and small business owners build effective processes and systems. They dive deep into building systems and processes in a business and why simply implementing systems isn’t the solution to your business challenges.
Episode Highlights:
[00:00] - Intro
[01:11] - Request of many contractors for systems
[04:09] - Clarity over systems
[05:05] - How Liz helps clients with their system
[07:58] - Starting with the end goal and reverse engineering the steps to get there
[09:44] - Liz’s approach with new clients
[09:55] - Four types of systems in a business
[11:19] - Getting systems out of your head
[14:09] - Prioritizing the right systems without getting overwhelmed
[19:16] - Having clarity to identify the right problem area
[21:40] - Understanding and aligning with the client’s perspective
[26:02] - Taking time to think and reflect on priorities
[28:01] - Struggle of companies in getting their team on board with new processes
[30:00] - Having the right team in place to implement systems in your business
[30:54] - Using personality profiles to build an effective team
[35:07] - When Tom promoted an employee to a role that didn’t fit his strengths
[36:03] - Liz’s 75 Hard experience and how it led to her personal and business growth
[40:52] - Consistent messaging and follow-through to drive systems and processes
[42:13] - Aligning intention with actions
[44:40] - Checking boxes on 75 hard for consistency
[47:39] - Liz’s advice for contractors
[51:00] - How to reach out to Liz
[51:34] - Closing remarks
Resources:
== Liz Chism Website: https://lizchism.com/
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