Join The CTO Playbook Slack Community to connect with other CTOs! In this episode, you'll learn how to communicate effectively as a CTO, master nonverbal cues, build trust with your team, and handle crises with clear communication. Timestamps: [04:45] The impact of mismatched communication cues   [06:10] Understanding your audience as a technology leader   [07:25] Why tone matters in delivering important messages   [08:45] Using nonverbal cues like eye contact and body language   [10:20] The role of empathy in effective communication   [12:05] How listening helps build trust with your team   [13:40] Tips for conducting successful one-on-ones   [15:00] Why asking open-ended questions improves feedback   [16:25] The importance of letting others speak first in meetings   [18:15] Encouraging silent team members to share their opinions   [20:05] Leveraging anonymous feedback tools for honest insights   [21:30] How survey tools can gauge team morale   [23:10] Common mistakes in team status meetings   [24:45] Benefits of asynchronous communication for status updates   [26:20] Choosing the right audience for your communication   [28:10] Effective strategies for communicating major changes   [30:05] Preparing for high-stakes meetings with agendas   [31:50] Using storytelling to make messages stick   [33:35] Building trust through transparency and honesty   [35:10] The impact of systemic communication in engineering   [36:45] Workflow communication tools for better project management   [38:30] Preparing your team for unexpected emergencies Find more from Adam on LinkedIn and YouTube and check out Adam's CTO coaching company Synova Tech.