In today’s episode, Eric Ortega, Employee Experience Manager and Culture Coach at World Market, takes us on a journey through the company’s remarkable transformation, driven by the redefinition of their values, and how they use them to guide their culture transformation. Discover how they truly leaned into their employee feedback, navigated organizational change, and empowered their workforce to create a workplace where everyone thrives. Eric shares both strategic and practical advice from the first moment that World Market decided to evaluate their values, all the way to how they are bringing them to life during every step of their employee journey. This episode is a must listen for all culture champions who are looking for better ways to use employee surveys as a part of their organizational strategy, especially when it comes to redefining their organizational values and using them to ignite their culture.