Embracing Risk and Seeking Out Your Most Difficult Feedback with

Embracing Risk and Seeking Out Your Most Difficult Feedback with Tom Karinshak, Chief CXO at Comcast Cable

Listen now

Description

Tom Karinshak, Chief CXO of Comcast Cable, joins the show to discuss why you need to be willing to take risks, how hearing your worst feedback leads to the best experiences, the importance of employee experience, and much more.

More Episodes

See all »

Navigate Cultural Changes with Ease with Sarah Quinn, VP of Global AI/Digital/CX Sales at TELUS International

Sarah Quinn, VP of Global AI/Digital/CX Sales at TELUS International, shares fascinating insights from an impressive career working with household-name brands - from McDonald’s to J. Crew, to Airbnb, and more. In this episode, Sarah discusses how successful (and not-so-successful) brands...

Published 03/30/22

The Customer Experience Show

Published 03/30/22

The Importance of a Building a Meaningful Customer Relationship with Customers with Martha Boudreau, the Chief Communications and Marketing Officer at AARP

We hear so much about the importance of strategic communications, but what does that really mean? Martha Boudreau, Chief Communications and Marketing Officer at AARP, helps bring strategic communication to life through relatable stories and concrete examples. Hear her explain what it means to...

Published 03/04/22