Getting Customer-Obsessed with Janelle Estes, Chief Insights

Getting Customer-Obsessed with Janelle Estes, Chief Insights Officer at UserTesting

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Description

This episode features an interview with Janelle Estes, Chief Insights Officer at UserTesting. Janelle is a CX leader and strategist who has authored white papers and articles and spoken at industry conferences like Turing Fest. Before UserTesting, she worked for UX pioneers the Nielsen Norman Group.

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