All episodes of The Customer Experience Show

Episodes

Tending to the needs of the customer through Customer Service with AmerisouceBergen’s VP of Customer Operations, Devetta James

AmerisourceBergen's VP of Customer Operations, Devetta James joins The Customer Experience Show to discuss the voice of the customer. Every customer is different and every customer has a different need. The job of a CXO is to find those needs and fix them.

Published 11/17/20

Improving Patient Outcomes through CX Transformation with Scott Murray, CXO of Collective Health

Collective Health’s Chief Experience Officer, Scott Murray joins this episode of The Customer Experience Show to discuss his wild path to CX, how he is helping Collective Health when it comes to the customer needs, and more.

Published 11/03/20

Thinking Bigger with Stan Little, CXO of United Way

United Way’s Chief Experience Officer, Stan Little joins this episode of The Customer Experience Show to discuss the road to CX, how his role with United Way is helping the company be closer with those they serve, and more.

Published 10/20/20

Trailer

An introduction to The Customer Experience Show, what it's about, and the host of the show.

Published 10/10/20