In this episode of Design Pop, host Alexandra chats with Lance Amato, Head of Customer Experience at CANOA, live from CET Experience. Together, they explore how design technology is changing the commercial furniture industry, especially for dealer designers. Lance opens up on his journey from architecture and design to tech, admitting he once underestimated the complexity of dealer designers' work. They discuss CANOA’s bottom-up tech adoption, new SIF file integration, and how AI enhances (not replaces) the design process. It’s a conversation about bridging gaps, improving data access, and making tools work better for everyone in design.