Description
In this podcast episode, we'll be very hands-on and practical. I get asked a lot about how to implement website analytics by airline people, and if you want to learn about that too - this episode is for you.
Liliana García Magaña, who works on Business Intelligence and Analytics at a Mexican low-cost airline VivaAerobus, explained in detail how they implemented new advanced digital analytics, how they designed new analytics framework, and how they deal with the challenge of omnichannel tracking. Liliana and her team built a robust web analytics model which now allows them to measure every user interaction across different channels.
If you are a digital analytics enthusiast, or if you want to become one - this episode is for you.
You can find the full article with the key concepts, quotes, and other notes from our talk with Liliana here:
https://diggintravel.com/how-to-implement-advanced-airline-digital-analytics/
This is the third podcast in our Airline UX Series in partnership with 815Labs!
In this series we're speaking with top airline and travel UX leaders to uncover what it takes to build outstanding digital experiences.
This time, our guest is Martyn Reding—former Head of Digital Experience for an...
Published 11/14/24
This is the second podcast in our new Airline Leader Interview Series, where we talk with industry UX leaders about how to build a great digital experience and user experience (UX) for airlines.
Together with our new podcast partner, 815Labs—experts in building top-tier airline UX—we’ve...
Published 10/24/24