In 2022, the Royal BC Museum faced major challenges due to the cancellation of the downtown campus rebuild. It fell to Tracey Drake, the museum’s CEO, to also rebuild the trust and reputation of the museum, as well as reinvigorate its connection with the community. In this conversation with Douglas Nelson, she provides a glimpse into the life of a CEO who handles such an overwhelming task. Tracey shares her magic trick when talking to their board and team members to avoid controversies without appearing defensive. She also talks about what it is like to be a non-indigenous leader committed to reconciliation, inclusivity, and cooperation.