Description
Chapter 13 - Getting Your Foot In The Door - There are many ways to skin a cat, or to get an appointment - Chapter 14 - Getting Past The Screeners - As long as you're polite and conversational most people will give you a little information you can use.
Chapter 27 - The Maybe Challenge - Actively helping the customer make a purchase decision is part of the service - Chapter 28 - Successful Call Backs - Time is money, and time spent waiting for a decision is money spent on nothing.
Published 01/05/11
Chapter 25 - Four Non-Price Objections - Don't try to win the argument; just walk around it - Chapter 26 - The Path Around Price Objections - Find out what kind of price objection you're dealing with, then answer it appropriately.
Published 01/05/11