"The customer is always right." - Everyone Who's Never Run a Business Trolls, fraudsters, and a-hole customers suck the life out of your and your team like a vacuum at a confetti party. If you've been in business for a minute, then you know what I'm talking about. Customers get a choice. But so do YOU. In this episode, I'll share: WHY We Blacklist PeopleHOW Our Blacklist System WorksHOW We Enforce ItAnd What We've Seen Since Implementing It 00:00 Intro 03:04 "The No A*****e Rule" 04:51 What Type Of A*****e Are You Dealing With? 12:11 How Does The Blacklist System Work? 15:00 Aren't You Just Holding A Grudge? 18:53 Overview Of Our Blacklist System 26:36 How Do You Continue To Enforce It? 31:04 So, Does This Actually Work? ► Click Here For Our Advantage+ Shopping Training ► Follow Josh on social media: YouTube | Instagram | Facebook | TikTok | Enjoying The Ecommerce Alley Podcast? Click here to join our free Facebook group to get additional resources & access to weekly LIVE workshops that will help grow your revenue. 🚀