Dr Naureen Starling is a Consultant Medical Oncologist at The Royal Marsden hospital in London, specialising in the treatment of gastrointestinal cancers. She is better known to listeners as Steve Hewlett's doctor. She explained to Eddie Mair that one thing she has learnt whilst treating Steve was that clear communication was vital. "I think it's often good for me and my colleagues just to step back and think actually am I communicating this clearly in a way the patient can understand."