On the podcast: gangsterism or government?  The Covid Inquiry has moved to Scotland and, in his cover story for the magazine, our editor Fraser Nelson looks at the many revelations uncovered by Jamie Dawson KC. Fraser describes how civil servants were enlisted into what he calls an ‘SNP secret state’ and how SNP corruption is threatening devolution. Joining us to discuss is the Coffee House Scots team: Times columnist Iain Macwhirter, The Spectator’s data editor Michael Simmons and The Spectator’s social media editor Lucy Dunn who coordinates our Scotland coverage. (01:26) Also this week:  With the UK army chief raising the prospect of conscription in the event of war with Russia, spare a thought for Germany whose plans to rebuild its army are already imploding. Lisa Haseldine, The Spectator’s assistant online editor, writes about the dire state of Germany’s army for the magazine and joins the podcast alongside Elisabeth Braw, senior fellow at the Atlantic Council. (14:58) And finally: is the customer – in fact – always wrong?  The old maxim is that the customer is always right. But Quentin Letts, sketch writer for the Daily Mail, says that the adage has been reversed in recent times. It seems instead that the customer is always wrong, or can never be right. He joins the podcast to discuss the sorry state of modern customer service. (27:48) Hosted by William Moore and Lara Prendergast.  Produced by Oscar Edmondson.