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Today, I want to give you strategies to improve your verbal communication skills – specifically, with an eye to enhancing your promotability. Next week’s episode will piggyback on this one with ways to improve your written communications skills – also with an eye to enhancing your promotability. In episode #113, I covered active listening at work; here’s the link to that episode:https://exclusivecareercoaching.com/posts/2020-02-05-113-active-listening-at-work/ (https://exclusivecareercoaching.com/posts/2020-02-05-113-active-listening-at-work/) In episode #114, I talked about effective communication at work, and I’ve included that link in the show notes. I’m going to include some of that information in today’s episode. https://www.exclusivecareercoaching.com/posts/2020-02-12-114-effective-communication-at-work (https://www.exclusivecareercoaching.com/posts/2020-02-12-114-effective-communication-at-work) Let’s start with an assessment of your verbal communication skills – tell yourself the truth as you answer these questions. I highly recommend journaling your responses. 1. Do I ask questions when I don’t understand something, or do I keep it to myself? 2. Do people often misunderstand my messages? Am I often surprised that they don’t understand what I am saying? 3. Is it easy for me to understand someone else’s point of view during a conversation? 4. Do I think about how my responses will be perceived by others, or do I speak without thinking? 5. Do I find it difficult to see and read people’s body language? 6. Do I struggle to find the right words to convey my message? Which one of these is a weak link for you? Develop a 90-day goal to improve that area. Asking for a mentor’s help, watching YouTube videos, listening to podcasts, reading books, asking for people’s feedback, or taking a course are all ways to improve your area. There are four steps to the communication process: -The words you speak (articulation, correct word usage) -What you meant by those words (intonation, vocal pauses or emphases) -The words the listener heard (ability to hear what is said, the listener’s understanding of the language you are speaking in) -What the listener makes those words mean (experience, cultural differences) Utilizing both verbal and written communication skills, you want to be able to clearly communicate your achievements and contributions to your manager. You also want to be able to articulate your career aspirations – he or she needs to know that you want to be considered for a promotion at the appropriate time. Next,
If you’ve been listening to this podcast for a while, you know that I do an annual list of five unusual things to be thankful for each year during Thanksgiving week. In some cases they are my personal things – and in other cases, they are more observations of the world. In either case, I always...
Published 11/27/24
Most organizations assume people leave jobs for better pay or benefits. But the reality is that 70% of employees quit for reasons far beyond money. (Source: Gallup)
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