Join us in this insightful episode of “The Future of Ground Transportation” as we have the privilege of hosting Robert Alexander, a pioneer and industry leader with 35 years of experience in the luxury ground transportation business. Robert shares his invaluable insights on leadership, recruiting and retaining top talent, and the future of the transportation industry. Learn from Robert's journey as he discusses the challenges and triumphs of growing his business from the ground up and his dedication to hard work and delivering top-notch service. He also delves into the future of the industry, touching on topics like autonomous vehicles, electric vehicles, and how technology is reshaping the transportation landscape. Don't miss this opportunity to gain inspiration and wisdom from one of the most respected figures in the ground transportation business. Like, subscribe, and stay tuned for more engaging conversations with industry leaders in the world of ground transportation! Episode Highlights: [00:07:16] The Power of a Sense of Urgency Robert Alexander emphasizes the critical role of a sense of urgency in achieving success. He explains that a strong work ethic and a "do it now" attitude are essential. This sense of urgency is not just about working quickly but also about having a mindset that prioritizes productivity and efficiency. It means taking action promptly and not procrastinating, which is a fundamental quality for leaders and entrepreneurs. [00:09:13] Navigating ChallengesRobert shares his experiences in navigating significant challenges, particularly the impact of the COVID-19 pandemic on the luxury ground transportation industry. He underscores the importance of making tough decisions during times of crisis. [00:15:49] Attracting and Retaining TalentRobert and Daniel delve into the art of attracting and retaining top-tier talent, often referred to as A-players. Robert's approach is to trust his gut instincts during the hiring process. He believes that while qualifications are essential, it's equally crucial to assess whether a candidate will align with the company's values, work ethic, and culture. The key is to find individuals who bring the complete package, including a sense of urgency and a natural ability to deliver results. [00:24:24] Impact of autonomous vehiclesRobert predicts that fully autonomous vehicles will take several years, likely five to ten, to become a widespread reality in the ground transportation industry. He suggests that as autonomous technology evolves, the industry will likely see a transformation in how services are provided, particularly in urban areas. [00:30:18] The Value of Hard Work and Integrity Robert attributes his success in the industry to a combination of hard work, dedication, and maintaining integrity. He underscores that there's no substitute for working diligently and working smart. The importance of not letting others outwork you is a crucial lesson he imparts. Resources Mentioned: ·       "Outliers" by Malcolm Gladwell ·       "Endurance" by Alfred Lansing ·       "Good to Great" by Jim Collins To stay in touch with Robert Alexander, you can connect with him on LinkedIn or follow him on Facebook. You can also reach out via email at [email protected]. About the Guest Robert Alexander is the CEO of RMA Worldwide Chauffeured Transportation, a ground transportation company with a global reach. With over 35 years of experience in the transportation sector, Robert has established himself as a leader in the industry. He started his journey by running errands and gradually built his own company, catering to the needs of senior citizens before expanding into the corporate sector. Through his business, RMA now has offices in multiple cities and operates a global network.