Across the globe, people have created effective remote working environments for themselves. Statistics vary, but the majority of employees say that working remotely will be important to them in the future. Not all workers have the option, but more than half do, and when offered, almost everyone takes the opportunity to work flexibly. So with more staff solely interacting through digital means, does the loss of face-to-face interactions mean less networking, creative collaborations and impromptu hallway meetings? Does it also mean more realistic work/life balance, flexibility and increased productivity? Remembering that it’s still humans doing the work, even if you can’t physically see them, how do we need to design work and the workplace? What is the impact as more employees return to an office, but in a hybrid schedule? Who is getting left behind or forgotten?