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William D. Eggers, Executive Director of the Deloitte Center for Government Insights & Donald F. Kettl, Professor Emeritus & former dean of the School of Public Policy at the University of Maryland, and the co-authors of the book “Bridgebuilders: How Government Can Transcend Boundaries to Solve Big Problems” joins the show to discuss their new model for a modern government that they introduce in the book and why the current model no longer works. We also talk about how incentive structures need to change to drive change in the public sector and they elaborate on the key tenets needed to become a “bridge-builder” in their opinion.
Jordan See, Head of Government Relations & Emilee Lehenbauer, VP of the Federal Civilian Business at Qualtrics Federal join the show to discuss the state of CX in the Federal government and deep dive into the impact that the impending Government Services Delivery Improvement Act will have on...
Published 11/15/24
Matthew Thompson, Former Army Ranger and the Chief Revenue Officer at Socure joins the show for a special Veteran’s Day episode to discuss the importance of weaving military values into the culture of an organization. He also shares some stories from his time serving and what these values have...
Published 11/11/24