The One with the Former U.S. Veterans Affairs CTO
Description
Marina Nitze, the former Chief Technology Officer of the U.S. Department of Veterans Affairs and the author of the book “Hack Your Bureaucracy: Get Things Done No Matter What Your Role on Any Team” joins the show to discuss some key takeaways people should know to help them navigate their organization in a more efficient way. We also talk about how she got started at the Department of Veterans Affairs, how to gain momentum in a program to increase adoption, and how you can become the ”queen on the chess board.”
Jordan See, Head of Government Relations & Emilee Lehenbauer, VP of the Federal Civilian Business at Qualtrics Federal join the show to discuss the state of CX in the Federal government and deep dive into the impact that the impending Government Services Delivery Improvement Act will have on...
Published 11/15/24
Matthew Thompson, Former Army Ranger and the Chief Revenue Officer at Socure joins the show for a special Veteran’s Day episode to discuss the importance of weaving military values into the culture of an organization. He also shares some stories from his time serving and what these values have...
Published 11/11/24