Description
Bob Lavigna, Senior Fellow, UKG Public Sector and the Founding Director, for the Institute for Public Sector Employee Engagement joins the show as we celebrate Public Service Recognition Week and we reflect on the importance of employee engagement. We also talk about the 2024 human capital management “megatrends” that government should be focused on which are redefining the employee/employer relationship. Finally we delve into the impending environmental, social and governance “gut check” which is intensifying political culture wars and are putting organizations’ initiatives, especially DEI&B, under a microscope.
Jordan See, Head of Government Relations & Emilee Lehenbauer, VP of the Federal Civilian Business at Qualtrics Federal join the show to discuss the state of CX in the Federal government and deep dive into the impact that the impending Government Services Delivery Improvement Act will have on...
Published 11/15/24
Matthew Thompson, Former Army Ranger and the Chief Revenue Officer at Socure joins the show for a special Veteran’s Day episode to discuss the importance of weaving military values into the culture of an organization. He also shares some stories from his time serving and what these values have...
Published 11/11/24