Description
Adrian Brown, Strategic Advisor and the Former Executive Director for the Centre for Public Impact joins the show to discuss why long-term, strategic thinking is essential for governments, especially in the face of dynamic challenges and technological disruptions. We also define the key barriers that governments face when trying to adopt this approach and how they overcome these challenges. Plus in light of the upcoming US election, we talk about how governments can ensure that long-term policies are not derailed by short-term political cycles and changes in leadership.
Jordan See, Head of Government Relations & Emilee Lehenbauer, VP of the Federal Civilian Business at Qualtrics Federal join the show to discuss the state of CX in the Federal government and deep dive into the impact that the impending Government Services Delivery Improvement Act will have on...
Published 11/15/24
Matthew Thompson, Former Army Ranger and the Chief Revenue Officer at Socure joins the show for a special Veteran’s Day episode to discuss the importance of weaving military values into the culture of an organization. He also shares some stories from his time serving and what these values have...
Published 11/11/24