In Episode 29, I nerd out with Amy Woodall about the idea of Extreme Ownership. In Amy's words, "Extreme Ownership is about owning your 50. It is about accepting that in any situation you are 50% of the problem and 50% of the solution." In this episode we dive deep on Extreme Ownership, but we also nerd out about The Dreaded Drama Triangle, leadership, parenting, and self-awareness. Amy has spent the last 15 years in the world of customer service and sales. She works with companies globally to improve their performance in sales, service and leadership. In Amy's experience, if their are problems that exist between the internal customers, then the end customer is going to experience problems as well. The solution, is to create a sense of ownership for each individuals work and to have curiosity about what happens upstream and downstream of your own work.  To connect with Amy, please reach out to here through any of the following channels:Linked -- www.linkedin.com/in/amywoodallWebsite -- www.thetrustpointe.comEmail -- [email protected]