“There's been too much focus on profit outcomes in business rather than maybe building the process along the way through empowering people, through effective delegation.” In this Best of Series episode of The Inner Chief podcast, I speak to Cliff Gale, former Managing Director of Lite n’ Easy for over 20 years, on leading with passion, respect for your people and keeping the soul alive in your business. 🎧👉  chiefmaker.com/337  👂   GET THE FREE CHIEF MAKER TOP 30 INTERVIEW QUESTIONS: chiefmaker.com/interview   I met Cliff through a former Inner Chief podcast guest, Sara Chamberlain, in 2019. Cliff started his career running Bob-Jane T Mart Franchises. He then bought into Lite n’ Easy after he saw a two line ad in a paper in its very early days. He proceeded to lead the business for over two decades and grew it into one of the most successful businesses of its type. Lite n’ Easy is a 100% Australian owned healthy food business and has been around nearly 40 years. In this episode we talk about:  ✅  Keeping his finger on the pulse by respecting and listening to his people and customers ✅  How he kept the emotion and energy in the business as it grew to dizzying heights ✅  Building the soul of the business by focusing on the things that count and profit will come, and ✅  The difference between givers and takers. Deal hope, Greg   Similar Episodes on Retail Cass Spies, Founder & CEO of Twisted Healthy Treats, on being nimble, promoting from within, and winning globally Vince Lebon, CEO and Founder of Rollie Nation, on streamlining systems, scaling up and business rhythm Julie Mathers, Founder of Flora & Fauna and CEO of Snuggle Hunny, on being adventurous, bootstrapping a business, and first-mover advantage Follow Chief Maker 📝 Subscribe to the Finish Strong monthly newsletter and podcast drops 👍 Follow Chief Maker on LinkedIn 📈 Join the waitlist for the Chief Maker MiniMBA 🎓 Take one of the Chief Maker Academy courses 🍏 Give The Inner Chief podcast a 5-star rating on Apple Podcasts 🎵 Give The Inner Chief podcast a 5-star rating on Spotify 🎬 Subscribe to the Chief Maker YouTube channel 🤝 Connect with the Chief Maker