As they launch into 2024, organizations are facing a different outage landscape than they had at the start of 2023. The past year saw increases in cloud service provider (CSP) outages, application outages, and the percentage of U.S.-centric outages—all of which point to an evolution in the way outages happen and the need for different strategies to minimize the impact of disruptions. In this episode, Mike Hicks (Principal Solutions Analyst at ThousandEyes) unpacks these trends and shares practical tips for mitigating disruptions and optimizing performance. Listen on YouTube or tune in on your favorite podcast platform. And for more insights, check out these resources: - Top Outages of 2023 Webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast  (*In APJC? Check out the APJC session: https://cisco.webex.com/webappng/sites/cisco/meeting/register/f22aa6a322284e07abf0350b255c88c8?ticket=4832534b0000000658abcedc3030906188c1af83e52ab18645645592a5962e7bdd3a5f2afdc393ae&timestamp=1705102128048&RGID=r57f263db115ebc6efa4c0a05429caa6f) - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=transistor&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast ——— CHAPTERS00:00 Intro00:38 Cloud Service Provider Outages Trending Up02:30 Percent of U.S.-centric Outages Rises06:55 Application Outages Up in 202309:55 Get in Touch ——— Want to get in touch? If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on X: @thousandeyes