Matt Van Italie of Sema is back (last visit). The conversation delves into the challenges and advantages of remote work, the need for strategic and operational innovation, the role of human input in AI, and the significance of clear and concise communication. We also talk about the balance between structured communication and the empowerment of workers to waste less time, ultimately highlighting the value of lifelong learning in honing effective communication skills. Bob recommends the movie BlackBerry.