Ominchannel is sweeping through the business world. Every company knows it has to give customers the full range of communications channels – and to make sure those channels are linked. Last week’s MEF webinar looked at how this revolution is changing the contact centre.  MEF hosted a webinar on the topic. Taking part were: Mathias Muehlfelder, Senior Director of Product Management, Syniverse Tom Barkan, Director of Product Management, Voice & Conversations, Vonage Tim Green, MEF https://wp.me/p5OGFg-mvZ