Keeping people engaged at the LGS level can be one of the most difficult things to do but one of the most rewarding as you see your players returns, bring new people, or covert walk-ins to lifers. This week we discuss some of the challenges of engaged your yours players, regardless of the game they play. How do you keep people coming back and opening their wallets? How do you make the comfortable? We cover all that and more, this week. Bonus: We spend a lot of time talking about the benefits of table top gamers!