Google tests Review Badge of Shame in UK; Google’s Antitrust Travails; SMB Marketing Disconnects
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Send us a textGoogle Testing Review Badge of Shame & More in UK for Review Abuses:Google has rolled out a new review “badge of shame” and a new help document titled "Business Profile Restrictions for Policy Violations," introducing stricter actions for businesses engaging in deceptive review practices. Currently being tested in the UK, the policy includes a tiered system of penalties, such as preventing new reviews, unpublishing existing ones, and displaying a "badge of shame" for b...
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