The "C" Word for Online Merchants: Chargebacks (They aren't as overwhelming as you might think!)
Description
One of the most requested topics for this podcast has been around chargebacks. Listeners have even started referring to this as Karisse's "favorite subject" (it's definitely high on the list!). While an hour is a short amount of time to try to explain everything about chargebacks, this should be a good primer to get you thinking about your company's chargeback strategy. As much of a pain as they are, they can also have value in providing business intelligence to your company and internal processes, as well as a way to track your team's progress and efforts, as you see incoming chargeback volume reduced and recovered chargeback revenue increased. In this solo episode, Karisse discusses the overall chargeback process, as well as her own philosophy on chargeback management, which has been validated over 14 years of experience in chargeback reduction and recovery. Subscribe to Online FraudCast on your favorite podcast platform to be alerted when a new episode has been released. As mentioned at the beginning of the episode, Online FraudCast will be recording an episode live on stage at CNP Expo (San Francisco, May 21-23)! Use promo code "Fcast" to save 10% on registration as well as to be eligible for two "perks", to be announced soon.www.CNPExpo.com
All good things come to an end, Brett and Karisse have delivered an amazing show discussing merchant fraud for over two years. Today the show goes dark as both Brett and Karisse pursue new projects which continue the good fight. On this episode we thank our listeners for tuning in and let...
Published 07/28/20
A New Brett Johnson Solo Fraudcast! Today's episode starts with a politically packed FakeNews Report discussing Defunding the Police (Hint: I'm Against It), and how groups gathering are portrayed differently by the media.
From there we, that's the Royal "We", meaning ME discuss the recent news of...
Published 06/20/20
Because the eCommerce fraud prevention industry is quickly emerging, with most information not publicly available, merchants often reach out to Karisse with questions, when they don't know who else to ask. On today's episode, she answers a few recent questions including:
How do you think a risk...
Published 06/15/20